Frequently asked questions
Contact lenses that have been fitted on medical grounds, or for which you have been referred to us by your ophthalmologist, are almost always reimbursed by your health insurer within the basic package. Your health insurer will not reimburse you for the purchase of the contact lens solution. This is sometimes also the case with services purchased from us, such as fittings and check-ups. You can take out a medical subscription with us for this. You then pay € 7,05 per month via a recurring SEPA direct debit. If you have a medical subscription with us, you no longer have to pay for the check-ups separately and you also receive a discount on the solutions.
An overview of all health insurers and their labels can be found through this link.
When your lenses are reimbursed by your health insurer, it is important to consider the amount of your deductible. In some cases it may be more advantageous not to claim the contact lenses, for example if you have a high deductible and haven’t had many healthcare costs that year.
One point to take into account is the statutory personal contribution. This is a compulsory contribution mandated by the government that you must pay yourself. In 2023, as in 2022, the personal contribution amounts to € 59,50 per lens/per eye/per calendar year, with a maximum of € 119,-. The health insurers OHRA, CZ, Nationale Nederlanden, Zilveren Kruis (Achmea), FBTO, Interpolis and De Friesland settle this personal contribution with you themselves. You may therefore receive a separate invoice from them for this. If you are affiliated with another health insurer, we will collect the personal contribution from you.